CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
STARPOWER GROUP, LLC. / ALEK CARRERA GROUP
PRIVACY POLICY AND AVISO DE PRIVACIDAD
Last Updated: December 1, 2025.
Starpower Group, LLC d/b/a Alek Carrera Group (“we,” “us,” “our”) provides this Privacy Policy and Mexican “Aviso de Privacidad” to describe how we collect, use, disclose, store, transfer, and safeguard personal information collected through our website https://www.alekcarreragroup.com and through telephone, messaging, email, in-person interactions, real estate services, marketing activities, and related services (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Policy. If you do not agree, do not use the Services.
1. INFORMATION WE COLLECT We may collect personal information including: identifiers (name, email, telephone, address, IP address), professional information (employer, job title, investment criteria), commercial information (properties viewed, saved, inquired about, purchased), internet activity (device data, pages visited, analytics, referral sources), location data, communications, preferences, and sensitive information voluntarily provided in a transaction.
2. HOW WE COLLECT INFORMATION We collect information directly from you, automatically via cookies, analytics and similar technologies, from advertising platforms, brokers and third-party providers, public records, contracted service providers, and through offline channels such as phone and in-person interactions.
3. COOKIES AND TRACKING We use cookies, pixels, analytics, and similar technologies to enable functionality, analyze use, personalize content, and deliver or measure advertising. By using the Services, you consent to use of cookies unless prohibited by law. You may manage preferences in browser settings; disabling may limit functionality.
4. HOW WE USE INFORMATION We may use personal information to operate and improve the Services, respond to inquiries, provide customer service, facilitate property showings and transactions, personalize experiences, conduct marketing with consent where required, analyze website performance, detect or prevent fraud or security threats, enforce agreements, comply with legal obligations, and manage business operations.
5. LAWFUL BASIS FOR PROCESSING (EU/UK/EEA) Where legally required, we process personal information based on consent, performance of a contract, legal obligations, or legitimate interests, including marketing to business professionals, improving services, and ensuring security.
6. SMS, CALLS, AND ELECTRONIC COMMUNICATIONS With consent where required, we may send email, SMS, and telephone communications. By providing a number, you consent to receiving messages, which may use automated technology where legally permitted. Message and data rates may apply. You may withdraw consent at any time.
7. DISCLOSURE OF INFORMATION We may disclose personal information to service providers, contractors, hosting and analytics providers, professional advisors, brokers, marketing vendors, payment processors, legal authorities, government agencies, and successors in corporate transactions. We do not sell personal information and do not share personal information for targeted advertising where prohibited.
8. INTERNATIONAL DATA TRANSFERS We may transfer personal information to jurisdictions that may not provide equivalent data protection. We implement safeguards including contractual mechanisms where legally required.
9. DATA RETENTION We retain personal information only as long as necessary to fulfill purposes described, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by category and jurisdiction.
10. SECURITY We implement reasonable technical and organizational measures to safeguard personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
11. DATA SUBJECT RIGHTS (GLOBAL) Depending on jurisdiction, you may have rights to: access, correct, delete, port, restrict or object, withdraw consent, request information about processing, and lodge complaints with authorities, without discrimination. You may exercise rights at: info@alekcarreragroup.com.
12. “DO NOT SELL OR SHARE” (CALIFORNIA) We do not sell personal information or share it for cross-context behavioral advertising as defined by California law. If this changes, we will provide opt-out mechanisms.
13. RIGHTS FOR BRAZIL (LGPD) Brazilian users may request confirmation, access, correction, anonymization, portability, deletion, revocation of consent, and may petition authorities.
14. AUTOMATED DECISION-MAKING We do not engage in automated decisions that produce legal or similarly significant effects.
15. CHILDREN’S PRIVACY Services are not intended for children under 13. We do not knowingly collect information from children under 13. If discovered, it will be deleted.
16. DATA SUBJECT REQUESTS (DSR) You may exercise rights by contacting info@alekcarreragroup.com. We may verify identity and may deny requests where legally permitted.
17. REAL ESTATE-SPECIFIC DISCLOSURES Personal information may be shared with brokers, developers, title companies, escrow providers, and related parties as reasonably necessary to facilitate property transactions, subject to legal obligations.
18. THIRD-PARTY LINKS We are not responsible for third-party privacy practices.
19. BREACH NOTIFICATION In the event of a breach, we will comply with applicable notification laws, including notice to affected individuals and authorities where required.
20. MARKETING OPT-OUT You may unsubscribe from marketing at any time. Opt-out does not apply to transactional communications.
21. DO NOT TRACK We do not respond to DNT signals because no standard exists.
22. NOTICE AT COLLECTION (CALIFORNIA) We collect categories described in Section 1 for purposes described in Section 4. Additional disclosures available upon request.
23. AVISO DE PRIVACIDAD MEXICO (LFPDPPP) Responsable del tratamiento: Starpower Group, LLC d/b/a Alek Carrera Group (“Responsable”). Datos personales que recabamos: nombre, correo electrónico, teléfono, domicilio, información profesional, preferencias comerciales, datos relacionados con servicios inmobiliarios, comunicaciones, y cualquier información enviada voluntariamente. Datos sensibles: solo aquellos proporcionados voluntariamente en el contexto de una relación comercial o contractual. Finalidades primarias: identificar y contactar al titular; proveer servicios inmobiliarios; responder solicitudes; programar visitas; ejecutar transacciones; cumplir obligaciones contractuales; realizar facturación y cobranza; cumplir obligaciones legales. Finalidades secundarias: marketing, publicidad, promoción comercial, eventos, envío de información relevante del mercado inmobiliario. El titular puede oponerse a finalidades secundarias mediante solicitud al correo: info@alekcarreragroup.com. Transferencias nacionales e internacionales: transferiremos datos a proveedores y terceros cuando sea necesario para prestar servicios, cumplir obligaciones legales, o por relación contractual. Transferencias a terceros sin consentimiento: cuando lo permita la ley, autoridades, instituciones financieras, prestadores de servicios necesarios. Derechos ARCO: acceso, rectificación, cancelación, oposición. Procedimiento: enviar solicitud a info@alekcarreragroup.com, describiendo datos a los que desea acceder, rectificar, cancelar u oponerse, anexando identificación. Respuesta: dentro de los plazos de ley. Revocación del consentimiento: mediante solicitud escrita a info@alekcarreragroup.com. Limitación de uso o divulgación: mediante solicitud escrita. Medidas de seguridad: implementamos medidas técnicas, administrativas y físicas para proteger datos. Cambios al aviso: cualquier modificación será publicada en nuestro sitio web. Autoridad: El titular puede presentar reclamación ante el Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (“INAI”).
24. CHANGES TO POLICY We may update this Policy at any time. Continued use constitutes acceptance.
25. CONTACT US Email: info@alekcarreragroup.com Phone: +1 310.854.9190 Address: [Insert Address] Users in EU/UK may lodge complaints with supervisory authorities; Brazil with ANPD; Mexico with INAI.