CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
STARPOWER GROUP, LLC. / ALEK CARRERA GROUP
PRIVACY POLICY AND AVISO DE PRIVACIDAD
Last Updated: April 6, 2026.
Starpower Group, LLC d/b/a Alek Carrera Group ("we," "us," "our") provides this Privacy Policy and Mexican "Aviso de Privacidad" to describe how we collect, use, disclose, store, transfer, and safeguard personal information collected through our website https://www.alekcarreragroup.com and through telephone, messaging, email, in-person interactions, real estate services, marketing activities, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to this Policy. If you do not agree, do not use the Services.
1. INFORMATION WE COLLECT We may collect personal information including: identifiers (name, email, telephone, address, IP address), professional information (employer, job title, investment criteria), commercial information (properties viewed, saved, inquired about, purchased), internet activity (device data, pages visited, analytics, referral sources), location data, communications, preferences, and sensitive information voluntarily provided in a transaction.
2. HOW WE COLLECT INFORMATION We collect information directly from you, automatically via cookies, analytics and similar technologies, from advertising platforms, brokers and third-party providers, public records, contracted service providers, and through offline channels such as phone and in-person interactions.
3. COOKIES AND TRACKING We use cookies, pixels, analytics, and similar technologies to enable functionality, analyze use, personalize content, and deliver or measure advertising. We use the following categories of cookies: (a) Strictly Necessary — required for the website to function; (b) Analytics — used to understand how visitors interact with the site, including Google Analytics; (c) Marketing — used to deliver relevant content and measure campaign effectiveness. By using the Services, you consent to use of cookies unless prohibited by law. You may manage preferences in browser settings; disabling may limit functionality. Our primary analytics and tracking providers include Google Analytics and Google Tag Manager.
4. HOW WE USE INFORMATION We may use personal information to operate and improve the Services, respond to inquiries, provide customer service, facilitate property showings and transactions, personalize experiences, conduct marketing with consent where required, analyze website performance, detect or prevent fraud or security threats, enforce agreements, comply with legal obligations, and manage business operations.
5. LAWFUL BASIS FOR PROCESSING (EU/UK/EEA) Where legally required, we process personal information based on consent, performance of a contract, legal obligations, or legitimate interests, including marketing to business professionals, improving services, and ensuring security.
6. SMS, CALLS, AND ELECTRONIC COMMUNICATIONS With consent where required, we may send email, SMS, and telephone communications. By providing a number, you consent to receiving messages, which may use automated technology where legally permitted. For SMS communications, prior express written consent is obtained where required under the Telephone Consumer Protection Act (TCPA). Message and data rates may apply. You may opt out of SMS at any time by replying STOP. You may withdraw consent at any time by contacting info@alekcarreragroup.com.
7. DISCLOSURE OF INFORMATION We may disclose personal information to service providers, contractors, hosting and analytics providers, professional advisors, brokers, marketing vendors, payment processors, legal authorities, government agencies, and successors in corporate transactions. Our primary service providers include Squarespace (website hosting), Google Analytics and Google Tag Manager (analytics and marketing), and Elfsight (website widgets). We do not sell personal information and do not share personal information for targeted advertising where prohibited.
8. INTERNATIONAL DATA TRANSFERS We may transfer personal information to jurisdictions that may not provide equivalent data protection. We implement safeguards including Standard Contractual Clauses (SCCs) as approved by the European Commission, and other contractual mechanisms where legally required.
9. DATA RETENTION We retain personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. As a general guide: inquiry and contact data is retained for up to 3 years; transaction-related data is retained for up to 7 years as required by applicable law; marketing preferences are retained until you withdraw consent. Specific retention periods vary by category and jurisdiction.
10. SECURITY We implement reasonable technical and organizational measures to safeguard personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
11. DATA SUBJECT RIGHTS (GLOBAL) Depending on your jurisdiction, you may have the right to: access your personal information; correct inaccurate information; request deletion; port your data to another provider; restrict or object to processing; withdraw consent at any time; request information about how your data is processed; and lodge complaints with applicable supervisory authorities. You have the right not to receive discriminatory treatment for exercising any of these rights. To exercise your rights, contact: info@alekcarreragroup.com.
12. "DO NOT SELL OR SHARE" (CALIFORNIA — CCPA/CPRA) We do not sell personal information or share it for cross-context behavioral advertising as defined by California law. If this changes, we will provide opt-out mechanisms. California residents also have the right to limit our use and disclosure of sensitive personal information to what is necessary to perform the Services. To exercise this right, contact info@alekcarreragroup.com. Additionally, pursuant to California Civil Code Section 1798.83 (Shine the Light), California residents may request information about disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes without consent.
13. RIGHTS FOR BRAZIL (LGPD) Brazilian users may request confirmation of processing, access, correction, anonymization, portability, deletion, information about third-party sharing, revocation of consent, and may petition the Autoridade Nacional de Proteção de Dados (ANPD).
14. U.S. STATE PRIVACY RIGHTS (COLORADO, VIRGINIA, CONNECTICUT, TEXAS, AND OTHERS)Residents of Colorado, Virginia, Connecticut, Texas, and other states with applicable comprehensive privacy laws may have rights similar to those described in Section 11, including rights to access, correct, delete, and opt out of certain processing. To exercise any applicable rights, contact us at info@alekcarreragroup.com. We will respond in accordance with applicable state law.
15. AUTOMATED DECISION-MAKING We do not engage in automated decisions that produce legal or similarly significant effects without human review.
16. CHILDREN'S PRIVACY Services are not intended for children under 13. We do not knowingly collect information from children under 13. If discovered, it will be promptly deleted.
17. DATA SUBJECT REQUESTS (DSR) You may exercise your rights by contacting info@alekcarreragroup.com. We may verify your identity before processing your request and may deny requests where legally permitted. We will respond within the timeframes required by applicable law.
18. REAL ESTATE-SPECIFIC DISCLOSURES Personal information may be shared with brokers, developers, title companies, escrow providers, lenders, and related parties as reasonably necessary to facilitate property transactions, subject to applicable legal obligations and confidentiality requirements.
19. THIRD-PARTY LINKS Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
20. BREACH NOTIFICATION In the event of a data breach, we will comply with all applicable breach notification laws, including providing notice to affected individuals and regulatory authorities within legally required timeframes.
21. MARKETING OPT-OUT You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email, replying STOP to any SMS, or contacting info@alekcarreragroup.com. Opt-out does not apply to transactional or service-related communications.
22. DO NOT TRACK We do not currently respond to browser Do Not Track (DNT) signals because no universally accepted standard exists. We will reassess this practice if a standard is established.
23. NOTICE AT COLLECTION (CALIFORNIA) At or before the point of collection, California residents are entitled to notice of: the categories of personal information collected (described in Section 1); the purposes for which it is used (described in Section 4); and whether it is sold or shared (it is not). Additional disclosures are available upon request at info@alekcarreragroup.com.
24. EU/UK REPRESENTATIVE We are evaluating our obligations under GDPR Article 27 regarding the designation of an EU/UK representative. If you are located in the EU or UK and have data protection inquiries, please contact us at info@alekcarreragroup.com and we will respond in accordance with applicable requirements.
25. AVISO DE PRIVACIDAD MEXICO (LFPDPPP) Responsable del tratamiento: Starpower Group, LLC d/b/a Alek Carrera Group ("Responsable"). Datos personales que recabamos: nombre, correo electrónico, teléfono, domicilio, información profesional, preferencias comerciales, datos relacionados con servicios inmobiliarios, comunicaciones, y cualquier información enviada voluntariamente. Datos sensibles: solo aquellos proporcionados voluntariamente en el contexto de una relación comercial o contractual. Finalidades primarias: identificar y contactar al titular; proveer servicios inmobiliarios; responder solicitudes; programar visitas; ejecutar transacciones; cumplir obligaciones contractuales; realizar facturación y cobranza; cumplir obligaciones legales. Finalidades secundarias: marketing, publicidad, promoción comercial, eventos, envío de información relevante del mercado inmobiliario. El titular puede oponerse a finalidades secundarias mediante solicitud al correo: info@alekcarreragroup.com. Transferencias nacionales e internacionales: transferiremos datos a proveedores y terceros cuando sea necesario para prestar servicios, cumplir obligaciones legales, o por relación contractual. Transferencias a terceros sin consentimiento: cuando lo permita la ley, autoridades, instituciones financieras, prestadores de servicios necesarios. Derechos ARCO: acceso, rectificación, cancelación, oposición. Procedimiento: enviar solicitud a info@alekcarreragroup.com, describiendo datos a los que desea acceder, rectificar, cancelar u oponerse, anexando identificación. Respuesta: dentro de los plazos de ley. Revocación del consentimiento: mediante solicitud escrita a info@alekcarreragroup.com. Limitación de uso o divulgación: mediante solicitud escrita. Medidas de seguridad: implementamos medidas técnicas, administrativas y físicas para proteger datos. Cambios al aviso: cualquier modificación será publicada en nuestro sitio web. Autoridad: El titular puede presentar reclamación ante el Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales ("INAI").
26. CHANGES TO POLICY We may update this Policy at any time. Material changes will be communicated via website notice or email where required. Continued use of the Services after any update constitutes acceptance of the revised Policy.
27. CONTACT US Email: info@alekcarreragroup.com Phone: +1 424.777.6617 Address: 9454 Wilshire Boulevard, 4th Floor, Beverly Hills, CA 90212
Users in the EU/UK may lodge complaints with their local supervisory authority. Users in Brazil may contact the ANPD. Users in Mexico may contact the INAI.